Service Reviews For Sport Clips Haircuts of Greene Crossing

5 rating

I understand wait times can be difficult to forecast, but I've gotten a feel for when to schedule online vs when to drive by. The service I've received from nearly all of the employees has been great, with one exception, and that person is no longer at this store. The conversations always begin with a confirmation of what exactly I'd like done that day, how much to take off, sideburns kept or removed, etc. etc. I think this store is one of the best Sports Clips I've visited and have purchased several season pass' to show my loyalty. Thank you!

Reply from Sport Clips Haircuts of Greene Crossing:
Thank you for your feedback. We are glad you had a great experience. We look forward to seeing you again real soon.

1 rating

The wait times are insane. You need to get rid of the online sign in option because these people don’t come in, they don’t wait like a normal person, and they cause everyone else to wait for HOURS. I’ve come in twice at opening and both times the wait times - AT OPENING - are between 1 and 2 HOURS. That’s not right. But you don’t care because all chain stores care about is the bottom line and not about actual service.

Reply from Sport Clips Haircuts of Greene Crossing:
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

1 rating

Checked in online for my son to get his haircut and the wait time said 102 minutes. The time was 2:01 he would be ready to get his hair cut. We arrive at 2:10 and they are now saying it will be another 15 minutes and you have to wear a mask....how do you get a haircut with a mask on??? This is ridiculous 😡😠.

Reply from Sport Clips Haircuts of Greene Crossing:
Thank you for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We want to make sure this does not happen again. Please email us at Mens.haircuts@ohsclips.com with further details. Thank you.

Rated 2.3 out of 5.0 based on 3 Client reviews

5
Dennis M. | May 11, 2022 Service

"I understand wait times can be difficult to forecast, but I've gotten a feel for when to schedule on"

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1
Tyler O. | April 16, 2022 Service

"The wait times are insane. You need to get rid of the online sign in option because these people don"

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1
Angie S. | May 18, 2020 Service

"Checked in online for my son to get his haircut and the wait time said 102 minutes. The time was 2:0"

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